For all deposit refund base on below timeline:
- Deposit Paid Thru Cash (Foreigners ONLY)
Refundable upon check out if access card is returned and room is not broken.
- Deposit Paid Thru Internet banking
Refundable upon check out (1 - 7 working days from the departure date) if access card is returned without damage and room is not broken.
Please fill in the below form for all deposit refund, the refund request will be processed from the information submission date thru the google form.
SCAM!
My deposit RM200 not yet go back to my account bank, since i booked 21st October 2024 till now 13 nov 2024. Customer service cant help. They are just say like i insert screenshoot response your CS. Please process quickly, bcs so long time im waiting, already 17 working days.